Learn Services Contact

Terms of Service

Welcome to ReedStrader.com, operated by ReedStrader LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Description of Products and Services

ReedStrader LLC offers financial education, trading courses, live workshops, masterclasses, market analysis services, and subscription-based memberships. These products and services are designed to help individuals enhance their understanding of financial markets and trading strategies.

1.1 Digital Courses and Programs

  • Courses include pre-recorded video lessons, digital workbooks, and supplementary resources.
  • Access is granted immediately upon purchase through a secure online portal.
  • Courses are non-transferable and for personal use only.

1.2 Live Workshops and Masterclasses

  • These sessions are conducted live online or in person and may include real-time Q&A.
  • Registration grants access to scheduled sessions and any included materials.

1.3 Membership Subscriptions

  • Recurring memberships provide exclusive access to ongoing training, live calls, market insights, and community forums.
  • Members can manage their subscriptions via their account settings.

1.4 Consulting and Services

  • One-on-one coaching and consulting services are available.
  • Sessions must be scheduled in advance and adhere to cancellation policies.

If you have any questions about what is included in a specific product, please email [email protected] before purchasing.

2. Purchase Currency

All prices listed on our website are in United States Dollars (USD) unless otherwise specified. Customers outside the United States should check currency exchange rates before making a purchase.

3. Customer Service Contact Information

We are committed to providing excellent customer support. You can contact us via:

We recommend reaching out via email for the fastest response.

4. Fulfillment Policy

4.1 Refund Policy

We strive to provide high-quality educational content and services. However, we understand that circumstances may arise where a refund is necessary. Our refund policy is as follows:

4.1.1 Digital Courses, E-Courses, Workshops, and Masterclasses

Refunds for digital courses, e-courses, workshops, and masterclasses (including the Slow REEDS Workshop, Slow REEDS Masterclass, Market Timing Workshop, Market Timing Masterclass, Market Timing Masterclass Integration, Short-Term Trading Mastermind, Short-Term Trading Mastermind Integration, High Yield Strategy Workshop, Gold Rush Intensive, Swift Stock Sector Selection System, Taxes for Traders, Advanced Tax and Asset Structuring, and Gold Rush Challenge) are granted only if:

  • You request a refund within seven (7) days of the purchase date by emailing [email protected].
  • You have not watched more than one (1) video from the course.

If both conditions are met, we will process your refund within 10 business days of approval. Refund requests outside this timeframe or exceeding the video limit will not be accepted.

4.1.2 Services

Refunds for one-time services (including Market Timing Workbook or Mario Workbook) and for recurring services (including the REEDS Report Monthly Webinar, Portfolio Strategy Letter, REED$Trader Daily Commentary, Tier 1 Indicators, Market Timing Report, Gold Strategies Letter, and REED$Trader Mechanical Report - or any bundle of these services) are available if:

  • You request a refund within seven (7) days of the purchase date by emailing [email protected].
  • The service has not been fully rendered or completed.

Once a service has been fully performed, refunds will not be issued. Partial refunds may be considered on a case-by-case basis at our discretion.

4.2 Subscription Cancellations

For subscriptions, you may cancel at any time by logging into your account and navigating to your Profile Settings.

  • Cancellations will stop future billings, but previous payments are non-refundable if not within the refund timeframe.
  • Your access to the subscription-based content will continue until the end of your current billing cycle.
  • If you encounter difficulties canceling, contact [email protected] for assistance.

By purchasing a subscription, you acknowledge that it is your responsibility to manage your billing preferences.

4.3 Shipping and Delivery Policy

We currently do not offer physical products. All digital courses, materials, and services are delivered electronically.

5. Disclaimer of Warranties

Our services and content are provided on an "as is" and "as available" basis without any warranties, express or implied. ReedStrader LLC, Mark Boucher, and Dominic Boire make no representations or guarantees regarding:

  • The accuracy, reliability, or completeness of course content
  • Expected trading results or financial outcomes
  • Uninterrupted or error-free access to the website or services

Trading and investing involve risk, and past performance is not indicative of future results. You assume full responsibility for any financial decisions based on our educational content.

6. Limitation of Liability

To the maximum extent permitted by law, ReedStrader LLC, Mark Boucher, and Dominic Boire shall not be held liable for any:

  • Direct, indirect, incidental, consequential, or special damages
  • Loss of profits, revenue, or data
  • Losses incurred due to reliance on course materials or services

Our total liability under any claim shall not exceed the amount you paid for the course or service in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless ReedStrader LLC, Mark Boucher, and Dominic Boire from any claims, damages, liabilities, costs, or expenses (including attorneys' fees) arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your infringement of any third-party rights

8. Force Majeure

ReedStrader LLC shall not be held responsible for delays, disruptions, or failure to perform obligations due to causes beyond its reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, hurricanes)
  • Internet or telecommunications failures
  • Government actions or regulatory changes
  • Cyberattacks or other security breaches

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert State of Registration], without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts of [Insert State of Registration].

10. Modifications to Terms

We reserve the right to update, revise, or modify these Terms at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the updated Terms.

11. Legal or Export Restrictions

Certain educational content may not be available for purchase in some countries due to legal restrictions. It is the customer's responsibility to ensure compliance with local laws before purchasing.

12. Terms of Promotions and Discounts

If we offer discounts, promotions, or free trials, the terms will be clearly stated at checkout. By participating in a promotion, you agree to its conditions.

  • Discounts may apply only to new customers.
  • Promotions may have expiration dates and cannot be combined with other offers.
  • If a promotion involves a trial period, charges will begin automatically after the trial unless you cancel before the billing date.

If you have questions regarding a promotion, please contact [email protected] before purchasing.

13. Security and PCI Compliance

We prioritize the security of your payment and personal information.

  • Our website uses SSL encryption (HTTPS) to protect transactions.
  • We comply with PCI DSS (Payment Card Industry Data Security Standard) regulations.
  • Payments are securely processed through Stripe.

Privacy Policy

ReedStrader LLC ("we," "us," "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, payment details.

  • Usage Data: IP addresses, browser types, and access logs.

  • Course Activity: Progress, video views, and quiz results.

2. How We Use Your Information

We use your information to:

  • Process transactions and deliver services.

  • Improve our courses and website functionality.

  • Provide customer support and respond to inquiries.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • To comply with legal obligations.

  • To protect our rights and prevent fraud.

  • With service providers who assist in delivering our services (e.g., payment processors).

4. Data Security

We implement reasonable measures to secure your personal information against unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in compliance with applicable laws.

5. Cookies

We use cookies to enhance your user experience. You may adjust your browser settings to refuse cookies; however, this may limit your use of certain features on our website. Detailed information about the cookies we use is available upon request.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of the data we have collected about you.

To exercise these rights, contact us at [email protected].

7. Retention of Data

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Upon request, we will delete your personal data, subject to any legal requirements.

8. GDPR/CCPA Compliance

If you are located in the EU or California, you may have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). To learn more or exercise these rights, contact us at [email protected].

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this website.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please email us at [email protected].

 

1. Use of Services

1.1 Eligibility

To use our services, you must be at least 18 years old and capable of entering into legally binding agreements. By accessing or using our website, you confirm that you meet these requirements.

1.2 Permitted Use

You agree to use the website only for lawful purposes and in compliance with all applicable laws, regulations, and these Terms. The following activities are strictly prohibited:

  • Unauthorized access to or use of our systems, servers, or data
  • Hacking, spamming, phishing, or distributing malware
  • Reverse engineering or unauthorized scraping of content
  • Infringing on intellectual property rights
  • Any activity that disrupts, damages, or impairs the functionality of our website

We reserve the right to terminate or restrict access to our services if we determine, at our sole discretion, that a user has violated these terms.

2. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, videos, images, software, and digital courses—is the exclusive property of ReedStrader LLC, Mark Boucher, and Dominic Boire, protected under U.S. and international copyright and trademark laws.

Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited. You may not use our intellectual property without our prior written consent.

3. Course Access and Usage

3.1 License to Use

When you purchase a course, workshop, or masterclass, you are granted a limited, non-transferable, revocable license to access and use the materials for your personal, non-commercial learning. You agree not to:

  • Share login credentials or grant access to third parties
  • Copy, distribute, or resell course content
  • Record or reproduce videos, documents, or other course materials
  • Circumvent any security measures used to prevent unauthorized access

Violations may result in immediate termination of your account without a refund and potential legal action.

Â