Terms of Service

Welcome to ReedStrader.com, operated by ReedStrader LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Use of Services

You must be at least 18 years old to use our services. You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations. Users are prohibited from engaging in activities that could harm the website, its users, or its functionality, including but not limited to hacking, spamming, and unauthorized scraping of data.

2. Intellectual Property

All content on this website, including text, graphics, logos, videos, and software, is the property of ReedStrader LLC, Mark Boucher, and Dominic Boire, and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

3. Course Access and Usage

Access to courses or digital materials is granted for individual use only. Sharing login credentials or reselling access is strictly prohibited and may result in immediate termination of your account without refund. Access logs and usage data may be reviewed to enforce these terms.

4. Refund Policy

Course/ecourse/workshop/masterclass Refunds are available only if:

• You email [email protected] within 7 days of the course purchase, and

• You have only watched one (1) video from the course.

If both conditions are met, we will process your refund within 10 business days. Refund requests outside this timeframe or exceeding video limits will not be accepted.

5. Disclaimer of Warranties

Our courses and services are provided on an "as is" basis. ReedStrader LLC, Mark Boucher, and Dominic Boire make no warranties, express or implied, regarding the accuracy, reliability, or results obtained from using our services. Past performance is not indicative of future results.

6. Limitation of Liability

To the fullest extent permitted by law, ReedStrader LLC, Mark Boucher, and Dominic Boire shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. In no event shall our total liability exceed the amount paid by you for the service in question.

7. Indemnification

You agree to indemnify and hold harmless ReedStrader LLC, Mark Boucher, and Dominic Boire from any claims, losses, damages, or expenses (including attorneys’ fees) arising out of your use of the website or services, or your violation of these Terms.

8. Force Majeure

ReedStrader LLC shall not be held responsible for delays or failure in performance resulting from acts beyond its reasonable control, including but not limited to natural disasters, technical failures, or governmental actions.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which ReedStrader LLC is registered. Any disputes shall be resolved exclusively in the courts of that jurisdiction.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your acceptance of the updated Terms.

For questions or concerns, contact us at [email protected].

Privacy Policy

ReedStrader LLC ("we," "us," "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, payment details.

• Usage Data: IP addresses, browser types, and access logs.

• Course Activity: Progress, video views, and quiz results.

2. How We Use Your Information

We use your information to:

• Process transactions and deliver services.

• Improve our courses and website functionality.

• Provide customer support and respond to inquiries.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• To comply with legal obligations.

• To protect our rights and prevent fraud.

• With service providers who assist in delivering our services (e.g., payment processors).

4. Data Security

We implement reasonable measures to secure your personal information against unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in compliance with applicable laws.

5. Cookies

We use cookies to enhance your user experience. You may adjust your browser settings to refuse cookies; however, this may limit your use of certain features on our website. Detailed information about the cookies we use is available upon request.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request a copy of the data we have collected about you.

To exercise these rights, contact us at [email protected].

7. Retention of Data

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Upon request, we will delete your personal data, subject to any legal requirements.

8. GDPR/CCPA Compliance

If you are located in the EU or California, you may have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). To learn more or exercise these rights, contact us at [email protected].

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this website.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please email us at [email protected].